Transform Your Garden Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2026

At True Growth Gardens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

• Personal information you provide (name, email, phone number, address)
• Property information for service estimates
• Communication preferences
• Website usage data and analytics

How We Use Your Information

• To provide gardening services and consultations
• To communicate about appointments and services
• To send service reminders and seasonal tips
• To improve our website and services
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when required by law or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (773) 284-7691.

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Terms of Service

Effective Date: January 1, 2026

These Terms of Service govern your use of True Growth Gardens services and website. By engaging our services, you agree to these terms.

Services

True Growth Gardens provides professional gardening, landscaping, and maintenance services. All services are subject to written estimates and contracts.

Scheduling and Cancellation

• Services are scheduled by appointment
• 24-hour notice required for cancellations
• Weather-related rescheduling at no additional cost
• Repeated no-shows may result in service termination

Payment Terms

• Payment due within 30 days of service completion
• Late payments subject to 1.5% monthly service charge
• Major projects require 50% deposit before work begins
• We accept cash, check, and major credit cards

Liability and Insurance

True Growth Gardens is fully insured and bonded. Our liability is limited to the cost of services provided. We are not responsible for existing plant health issues or acts of nature.

Property Access

Client must provide safe access to work areas. We are not responsible for damage to unmarked utilities or irrigation systems.

Warranty

We guarantee our workmanship for 30 days. Plant warranties vary by species and are specified in service contracts.

Termination

Either party may terminate ongoing service contracts with 30 days written notice.

Contact

Questions about these terms? Contact us at [email protected] or +1 (773) 284-7691.

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Disclaimer

Last Updated: January 1, 2026

Service Limitations

While True Growth Gardens strives to provide excellent gardening services, we cannot guarantee specific outcomes due to factors beyond our control, including weather, soil conditions, plant genetics, and environmental factors.

Plant Health and Survival

• Plant survival depends on many factors including weather, soil, and ongoing care
• We provide care instructions but cannot guarantee plant survival
• Existing plant health issues may not be immediately apparent
• Some plant mortality is normal and expected in gardening

Weather and Environmental Factors

Garden outcomes may be affected by drought, flooding, extreme temperatures, pests, diseases, and other environmental factors beyond our control.

Property Conditions

• We assess visible conditions but cannot guarantee the absence of underground utilities
• Existing soil conditions may affect plant performance
• Property drainage and sun exposure may change over time

Maintenance Requirements

Garden health requires ongoing maintenance. Failure to follow recommended care instructions may affect results and void warranties.

Professional Advice

Our recommendations are based on professional experience and best practices, but gardening involves inherent risks and uncertainties.

Limitation of Liability

True Growth Gardens liability is limited to the cost of services provided. We are not liable for indirect, consequential, or punitive damages.

Contact Information

For questions about this disclaimer, contact us at [email protected] or +1 (773) 284-7691.